FAQ
How to Play
Welcome to PiggieRich, a private social gaming club where members enjoy arcade-style and casino-style games using virtual promotional currencies. PiggieRich is designed for entertainment and promotional sweepstakes game play.
Step 1 – Create Your Free Account
Register here for a free member account.
- Members must be 18 years or older (or the legal age in their jurisdiction).
- Only one account per person is permitted.
- Accounts must be registered using accurate personal information.
Once registered, members may receive complimentary promotional credits to explore the games.
Step 2 – Understand the Two Coin Types
PiggieRich uses two types of virtual coins.
Gold Coins (GC)
- Used for entertainment game play only
- Have no real-world value
- Cannot be redeemed for prizes
Sweeps Coins (SC)
- Promotional sweepstakes entries used to play eligible games
- Cannot be purchased directly
- May be received through promotions, bonuses, or free entry methods
- May be redeemed for prizes once requirements are met
Step 3 – Play Games
Members may use Gold Coins or Sweeps Coins to play available games on the platform.
- Gold Coin game play is for entertainment only
- Sweeps Coin game play provides entries into promotional sweepstakes prize opportunities
Each game will display the number of coins required per play.
Step 4 – Meet the Playthrough Requirement
Sweeps Coins must meet the required game play playthrough before they become eligible for redemption.
- Standard Sweeps Coins require 1× game play before redemption eligibility
- Promotional bonus Sweeps Coins may require 2× game play
Example:
Receive 75 SC → play 75 SC in eligible game play → eligible for redemption.
Step 5 – Enjoy Responsible Play
PiggieRich promotes responsible entertainment.
Members may request:
- temporary account suspension
- permanent account closure
Our goal is to maintain a fun, safe gaming environment for all members.
Redeem Rules
Sweeps Coins that meet all game play and verification requirements may be redeemed for available prizes.
Minimum Redemption
Minimum redemption amount: 75 Sweeps Coins
Example: 75 SC = $75 prize value
Sweeps Coins must complete the required playthrough before becoming eligible for redemption.
Redemption Limits
To maintain fair play and ensure smooth processing for all members, there are limits which are posted on the redeem page:
- Maximum redemption per 24 hours
- Maximum redemption per week
- Maximum redemption per month
Limits are calculated based on approved redemption requests within each time period.
Redemption Processing Time
Redemption requests are processed in the order received. PiggieRich works hard to provide fast prize processing.
- Many redemptions are completed within 30 minutes
- Some requests may require additional verification or review
In certain situations, redemptions may take 1–7 business days depending on verification requirements and payment provider timelines.
Account Verification (KYC)
Before a redemption request can be approved, PiggieRich must verify your identity. Members may be asked to provide:
- Government-issued ID
- Proof of address
- Additional verification if necessary
Verification protects members and helps prevent fraud.
Redemption Methods
Available redemption methods may include:
- Bank transfer (ACH)
- Digital wallet providers
- Gift cards
- Other supported redemption options
Available redemption methods may vary by location.
Fraud Prevention
PiggieRich reserves the right to review game play activity before approving redemption requests. Redemptions may be delayed or declined if:
- multiple accounts are detected
- suspicious activity is identified
- identity verification cannot be completed
- platform rules are violated
Final Determination
All redemption requests are subject to review and approval by PiggieRich in accordance with the official sweepstakes rules. PiggieRich strives to provide a fair, transparent, and enjoyable experience for all members.
